Amending your order is allowed within 24 hours of placing the order. You may contact us via firstname.lastname@example.org to request a change.
How to track the order?
You can track your package by logging into your account. A tracking number will also be provided to you in your shipping confirmation email. Please make sure you enter the correct contact email on the checkout page.
What forms of payment do you accept?
We currently accept payments via PayPal or credit card, and are unable to accept cash.
What is the estimated time for my order to arrive?
The delivery time may vary depending on your location. Once you place an order, we will arrange to ship out the corresponding products within 3-7 business days. Typically, it takes about 10-15 business days for the products to arrive, but in some cases, it may take longer than 15 business days. The delivery details will be provided in your confirmation email.
What's the shipping policy?
The standard shipping fee is usually $5.00
How I can confirm that my order has been successfully submitted?
Thank you for your purchase. You will receive an email confirmation containing your Order Number and order details. Please make sure to enter the correct contact email on the checkout page. Be sure to check your inbox and junk mail in case the email gets filtered there.
Is it secure to order online?
Yes, ordering online is secure. We take utmost care in handling the information that you provide us while placing an order through our online store (or any other means). The server hosting our store encrypts the transmission of all credit card and personal customer information using the industry-standard SSL (Secure Sockets Layer) protocol over the internet.